Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Our Getaway collects, uses, and protects your personal information.
Last Updated: January 2025
Quick Summary: We collect only the information necessary to provide our service. Your photos and location data are private to you and your trip members. We never sell your personal information to third parties.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- First name and last name
- Password (stored securely using encryption)
- Optional time zone preference
1.2 Photos and Media
When you upload photos, we collect:
- The photo image files (stored securely)
- Geolocation data extracted from photo EXIF metadata (latitude, longitude)
- Timestamp information from photo metadata
- Any captions or descriptions you add
1.3 Trip Information
When you create or join trips, we collect:
- Trip name and description
- List of trip members and their roles
- Trip membership status (pending, accepted, rejected)
1.4 Usage Information
We automatically collect certain information about how you use the Service:
- Device information (device type, operating system)
- IP address
- Browser type and version
- Usage patterns and feature interactions
- Error logs and crash reports
1.5 Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze service usage and improve functionality
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: Create and manage your account, process photo uploads, display photos on maps, and enable trip sharing
- Extract Metadata: Automatically extract geolocation and timestamp data from your photos to enable map features
- Enable Collaboration: Allow you to invite others to trips and share photos with trip members
- Improve the Service: Analyze usage patterns to enhance features and fix issues
- Communicate with You: Send service-related notifications, respond to your inquiries, and provide customer support
- Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
- Comply with Legal Obligations: Meet legal requirements and respond to legal requests
3. How We Share Your Information
3.1 With Trip Members
Photos and trip information you upload are visible to:
- You (the uploader)
- Other members of the trips you've joined or created
You control who can see your photos by managing trip memberships.
3.2 Service Providers
We may share information with third-party service providers who help us operate the Service, such as:
- Cloud storage providers (for photo storage)
- Hosting and infrastructure providers
- Analytics services (in anonymized form)
- Customer support tools
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protection of our rights or the safety of users
3.4 Business Transfers
If Our Getaway is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
We Do Not Sell Your Data: We never sell your personal information, photos, or location data to third parties for advertising or marketing purposes.
4. Data Storage and Security
4.1 Data Storage
Your data is stored on secure servers using industry-standard encryption. Photos are stored in encrypted cloud storage. We retain your data for as long as your account is active or as needed to provide the Service.
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Correction
You can access and update your account information at any time through the Service settings. You can also request a copy of your personal data by contacting us.
5.2 Deletion
You can delete your account and all associated data at any time. When you delete your account:
- Your account information will be deleted
- Your photos will be removed from our servers
- You will be removed from all trips
Note: Photos you've shared in trips may remain visible to other trip members until they are also deleted.
5.3 Geolocation Data
You can control geolocation data by:
- Removing location data from photos before uploading
- Not uploading photos with geolocation metadata
- Deleting photos that contain location data
5.4 Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.
5.5 Data Portability
You can request a copy of your data in a machine-readable format. Contact us to make this request.
6. Children's Privacy
Our Getaway is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in Section 11.
9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in Section 11.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Our Getaway Privacy Team
Email: privacy@ourgetaway.app
Website: ourgetaway.app
We will respond to your inquiry within 30 days.